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How to use the refund policy

Refunds are limited because reports and dakshina are digital. A generated or downloaded premium report is generally non-refundable. Duplicate payments and undelivered access can be reviewed, typically within 7 working days after approval.

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  • Request review if payment succeeded but access or a report was not delivered.
  • Ask within 7 days for an erroneous or duplicate dakshina payment.
  • Send the order code and payment reference through the contact page.
Frequently asked questions

Can I refund a report I already downloaded?

Generally no. Generated, delivered, or substantially accessed reports are non-refundable.

How long does a refund review take?

Approved reviews are typically processed within 7 working days, subject to gateway and bank timelines.

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